Claims investigations anywhere your claimants are, across the US and abroad

Since 1985, Terrell Miceli Investigations has helped insurance carriers, third-party administrators, SIU teams, self-insured employers and defense firms get the facts on workers' compensation and liability claims. 40,000+ cases, 24-hour-a-day service when needed, and one point of contact for assignments in all 50 states and internationally.

What we handle

Workers' comp and liability surveillance (sub rosa, activity checks)

Recorded statements with HD audio

Social media and connection investigations, preserved for use as evidence

Accident scene investigations, including offshore platforms (HUET-certified)

Claimant and witness locates; alive-and-well checks

Background investigations

SIU support: complex claim investigations, hospital/pharmacy canvasses, contestable death investigations

Who it's for

Adjusters and SIU teams with claimants in any state

TPAs managing multi-state and national programs

Defense attorneys needing litigation support wherever the case is venued

Trusted by

Clients have included: Lloyd's of London, Lloyd's Syndicates, and insurance carriers and TPAs nationwide.

We service both U.S. federal government agencies and state and local governments.

How an assignment works

1. Send the assignment online or call.

2. Case management confirms within 24 hours.

3. Investigator scopes the work to the claim, location and budget.

4. You receive video, photos and a detailed written report.

Coverage

Nationwide across the United States and internationally. Claimant or witness abroad? See International Investigations.

Frequently asked questions

Do you handle claims outside Louisiana? Yes. We handle assignments in all 50 states and internationally, coordinated from our headquarters in Slidell, Louisiana.

How quickly will you respond to a new assignment? Our case management team confirms new assignments within 24 hours.

What will I receive? Video, photos and a detailed written report.

Do you work with defense attorneys? Yes. We support defense counsel with litigation investigations wherever the case is venued.

Assign a case

Call 1-800-582-1917 or 985-646-2317. Office hours 8 AM–5 PM Central, Monday–Friday · 24-hour-a-day service when needed.